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FAQS

Q: Do you take walk-ins, or should I order ahead?

A: No we do not take walk-ins currently as our shop is under construction at the moment. Once we do open we still recommend ordering ahead to ensure you get what you’re looking for.

Q: How far in advance should I place an order for an event or holiday?

A: Depending on the holiday or event style we recommend at least 3 days.

Q: Can I request specific flowers or colors in my arrangement?

A: Yes you can, but that requires giving us at least 3 days in advanced. But please keep in mind that some flowers may not be available and will need to be substituted.

Q: Do you offer same-day delivery or pick-up?

A: Not yet, but we will soon!

Q: Are all flowers available year-round?

A: No, most flowers are seasonal.

Q: Do you use locally grown flowers?

A: Yes, we utilize flower farms as much as possible. If we can’t find what we need then we will shop at wholesalers.

Q: How long will my arrangement last?

A: Some will last 4 days and others can last up to 2 weeks. Every flower has a different lifespan. We recommend changing the water every couple of days.

Q: Do you deliver, and what areas do you cover?

A: Yes, we deliver up to 20 miles.

Q: Is there a delivery fee?

A: Yes, it’s a fee of $5.99

Q: Can you deliver to hospitals, hotels, or event venues?

A: Yes, within the 20 mile radius.

Q: What forms of payment do you accept?

A: Cash, Zelle, Cashapp, Venmo, and all major credit cards

Q: What is your cancellation or refund policy?

A: Orders may be canceled up to 48 hours before the scheduled delivery or pick-up for a full refund. Orders canceled within the 48 hours are not eligible for a refund, as flowers and materials are already sourced and prepared. If there is an issue with your arrangement (e.g., damaged flowers upon delivery), please contact us within 24 hours with photos, and we will gladly replace or resolve the order.